Question 1

What is KinderConnect?

Accepted Answer

KinderConnect is an all-in-one kindergarten management platform that connects parents, teachers, and administrators. It handles attendance tracking, daily activity feeds, parent communication, photo sharing, invoicing, and reporting — all in one place.

Question 2

Who is KinderConnect for?

Accepted Answer

KinderConnect is designed for kindergartens, nurseries, preschools, and childcare centres of all sizes — from single-room home daycares to multi-location organizations. Every role gets a tailored experience: parents, teachers, administrators, and business owners.

Question 3

How does KinderConnect handle data security and GDPR?

Accepted Answer

We take children's data protection extremely seriously. KinderConnect is fully GDPR compliant, uses 256-bit encryption for all data in transit and at rest, and stores data in EU-based data centers. We conduct regular security audits and maintain strict access controls.

Question 4

How do I get started with KinderConnect?

Accepted Answer

Start your free 30-day trial — no credit card required. Set up your organization, invite your staff, and share the parent app with families. Our onboarding team will guide you through the process at no extra cost.

Question 5

Where is my data hosted?

Accepted Answer

All KinderConnect data is hosted in Germany on Hetzner's infrastructure — entirely within the European Union, with no transfers to third countries (no GDPR Chapter V transfer). This keeps you compliant with GDPR and Poland's RODO out of the box.

Question 6

What languages does KinderConnect support?

Accepted Answer

KinderConnect is available in 14 languages, including English, German, Polish, Ukrainian, Russian, Spanish, French, Italian, Portuguese, and more. Parents and staff can each choose their own language from the in-app language switcher.

Question 7

What's included in the base fee?

Accepted Answer

The EUR 29/month base fee covers your organization account, unlimited staff accounts, the full feature set (attendance, messaging, activity feeds, photo sharing, invoicing, reports, calendar, documents), the parent app, and email support.

Question 8

How does per-child billing work?

Accepted Answer

You pay EUR 2/month for each active child enrolled in your kindergarten. If a child leaves, they are removed from your billing automatically at the next cycle. You only pay for children currently in your care.

Question 9

Is there a free trial?

Accepted Answer

Yes. Every kindergarten gets a full 30-day free trial with all features included and no credit card required. You can add real data during the trial and it carries over seamlessly when you subscribe.

Question 10

What happens when my enrollment changes?

Accepted Answer

Your bill adjusts automatically. When you enroll a new child, the per-child fee is prorated for the remainder of the billing period. When a child leaves, they are removed from your next invoice. You always pay only for active children.

Frequently Asked Questions

General

Pricing & Billing